Cookies Policy

Cookies Policy

ARVAL is committed to delivering the best possible service to you and we wish to maintain the confidence that you place in us.  We would like to provide you with clear information about how we use and store cookies from our website “” on your device. 


What is a cookie?


Cookies are small text, image or software files that are placed and stored on your computer, your smartphone or all other devices used for accessing the internet when you visit a website.

Cookies are very useful and enable an internet site to recognise you, log when you visit a particular page, provide a secure connection to a website and enhance your user experience by: improving your experience of a website, securing your connexion and/ or adapting the content of a page to your areas of interest.

The information stored by the cookies on your computer, during a limited period of validity, may relate to: the particular webpages you have visited on that computer; advertisements you have clicked on; the type of browser you use; your IP address; and the information you have provided to a website (the use of the cookie meaning that you avoid having to provide the information again).


Types of cookies installed by the Site "”


Cookies intended to collect website statistics: in order to customise our website to the requirements of our visitors, we measure the number of visits, the number of pages viewed, the activity of the visitors on the website and how often visitors return. These cookies enable traffic analysis statistics to be compiled. From this analysis, the contents of the website can be developed and improved to enhance user experience.


Cookies enabling storage of:

  • your user preferences, the display settings and players that you use. These cookies facilitate your browsing during your next visit to our website and enhance your user experience.

The period of validity of the cookies is less than 13 months.

  • information you have entered into particular forms on our website . These cookies mean that you do not need to re-enter the same information on your next visit. The period of validity of the cookies is less than 13 months.

 Cookies intended to secure your connection:

These cookies are used on our secure websites where you must log-on with personal access details before accessing the website. These cookies may be used in a variety of ways.

The two key ways are:

  • When you open a secure session to access the website and remain logged in for some time without activity, this type of cookie enables a message to be displayed on your computer inviting you to close your session and/or the cookie will automatically log you out of the website if there is inactivity for a set period of time.
  • When you open a secure session to access the website, a unique token is stored on your computer by way of a cookie which allows ARVAL to identify you.  This type of cookie is sessional and will be deleted from your computer once you log out of the website.

Cookies intended to collect information in relation to your areas of interest: information collected from these cookies may be used in order to send you personalised advertising customised to your needs and interests. Cookies installed by ARVAL have a period of validity of less than 13 months.

Use of social networks by the website users


Our Website contains elements provided by third parties (social networks buttons) which enable Internet users to share, through social networks, contains on our Website or their opinions.

This is particularly the case for “Share”, “Like”, “g+1”, “Tweeter”, from social network such as “Facebook”, “Google+”, “Twitter”, etc.

If you communicate through media provided by third parties, for example by clicking on the “Like” button or by leaving a comment, this information will be transmit to the social network and published on your profile.

If you don’t want the social network to link information collected from our website to your user account, you should first log out of the social network.

We invite you to familiarise yourself with the social privacy poly of these social networks to become aware of the purposes for which your data may be used, in particular for a commercial purpose, internet browser information that can be collected with these buttons.


Your choice about cookies


Many of the cookies we use will improve your browsing experience of our websites, others are vital for you to access secure areas.

As a default, most browsers are set to accept cookies.

However, if you do not wish to consent to cookies being stored on your computer, you will be able to block all cookies by changing your browser settings.

If you decide to block all of the cookies using your internet browser, you will only continue to be able to visit the public areas of our websites and will no longer have access to any secure areas.


By pursuing your navigation on our website, you allow us to set cookies on your device. You will always be able to change your mind by rejecting cookies from being set on your device.


Right to access data and rights to oppose:


Under the law, you have a right to request a copy of the personal information ARVAL holds about you, including that collected by cookies. You also have the right to oppose the storage of cookies on your computer. 

Please address your requests and questions about it to and join a copy of the cookie set on your device.

You can oppose  to the installation of statistical cookies or cookies enabling the optimisation of advertising content sent to you in the following way: By expressing you right to oppose choosing the type of cookies you don’t want to be placed on your device.


Type of cookies


  • Cookies collecting demographic and non-anonymous information about visitors
  • Cookies collected for the purpose of targeted advertisement


You can change your cookie settings, activating the incognito mode (browse in private) or the “Do Not Track” browser setting.

You may also, depending on the type of browser you have, configure your settings to block on certain types of cookie, or cookies from certain sources, or to notify you each time a new cookie is about to be stored on your computer, so you can then accept or reject it.

For details on what your browser offers and how to configure your browser according to your choices, please go to the “Help” menu or other dedicated section of your internet browser.